CHI WELLNESS CLINIC
Our Mascot: Chi Chi the Panda
Our mission is to provide a medically effective and cost-effective
solution to treat chronic conditions. As a complement to conventional healthcare,
we focus exclusively on traditional Chinese medicine (TCM) and its therapies.
Our holistic health solution is personalized according to each individual's unique
combination of symptoms and overall health. Then, a program is developed to treat
the underlying root cause. Our remedies stimulate and enhance each individual's
innate healing capacity, rather than supplant it. In the end, we enable our customers to
maintain sustainable wellness on their own.
Our goal is also to help our customers bring to their daily life the joy of
natural health, such as respecting their innate instincts, eating wholesome and
balanced food, and maintaining a rhythm of activity and relaxation.
We hope to build a Wellness Culture in the United States, so all Americans
can reach their well-being potential endowed by the nature.
Chen Holistic Care System
Dr. Miles Chen, the founder and director of Chi Wellness Clinic,
develops the Chen Wellness Holistic Care System based on the holistic
worldview of Taoist (or Daoist) philosophy and the foundation of traditional
Chinese medicine (TCM). Although it is still a work in progress, this holistic
health care system will allow us to pay attention to all signs and symptoms for
each patient, treat any health condition at the root level, and bring about a
progressive therapeutic effect. This personalized care system enables each
patient to eventually achieve sustainable wellness without continuing treatment.
The system has three premises:
- First, symptoms are signs of an imbalance
caused by pathogens or an unhealthy lifestyle. The imbalance is the root
cause underlying the symptoms and must be treated accordingly;
- Second, each patient has a unique innate healing
capacity that can be mobilized by personalized holistic care;
- Third, this innate healing, once mobilized, is
able to produce a sustainable therapeutic effect without on-going
The Chi Wellness Care System assures that its care
for each patient is effective and cost-effective
from the beginning of treatment to the end. Its efficacy
is progressive and verifiable by patients and practitioners alike. The
care system is, however, a work in progress that is being perfected daily
by close interactions between patients and practitioners at Chi Wellness Clinic.
There are four key steps in the Chi Wellness Care System:
- To take a holistic view of all signs and
symptoms for each patient: We try to understand what triggers
these signs and symptoms, and how these triggers relate to daily
living. We make a holistic assessment of the root cause(s)(s)
underlying all the signs and symptoms and develop treatment program
for the patient by combining appropriate therapies.
- To treat the root cause intensively and eradicate it
: By observing the patient's response to the
preliminary treatment, we develop a bench mark for the patient
to assess the therapeutic effect. Our assessment of the root
cause becomes more definitive. It may take 3-5 sessions or longer
to understand the root cause. The intensity of treatment is chosen to
generate a steady therapeutic effect as quickly as possible, and thus
initiate the patient's innate healing ability.
- To achieve a sustainable therapeutic effect by
mobilizing the healing process:
The treatment program of the root cause is modified, if necessary, so
that the patient's innate healing is mobilized to bring about
sustainable relief of the symptoms, and hence re-establish
balance in the body.
- To become a well being through self care:
The endpoint of Chi Wellness Care is to
empower the patient, so he or she learns how to take care of their own
health in a sustainable fashion. In our wellness retreats, we teach
patients how to listen to
their body, detect early signs and symptoms, administrate preventative
care, and live a balanced and healthy life. Thus, they become a well being
and enjoy their health, productivity and life without any medical
Our Staff and Practitioners
All acupuncturists at Chi Wellness are trained at medical schools and hospitals in China or
in the United States. They have clinical experience working in China or in the U.S.
They are licensed by the State Board of Registration in Medicine (Lic. Ac.) where
they work. Our treatment team for chronic conditions is usually led by a licensed
acupuncturist who may also practice other therapies including herbal medicine,
cupping, and acupatch as well as supervise Tuina massage.Our Tai Chi instructors
practice Tai Chi regularly for health and wellness. Our acupuncturists,
herbalists and Tuina therapists are trained in the following institutions:
- Beijing College of Acupuncture, Moxibustion & Orthopedics in Beijing, China
- China Academy of Traditional Chinese Medicine, Institute of Acupuncture and Moxibusion in Beijing, China
- Hubei College of Traditional Chinese Medicine in Wuhan, Hubei, China
- Liaoning University of Traditional Chinese Medicine in Shenyang, Liaoning, China
- New England School of Acupuncture in Watertown, Massachusetts
- Shangdong University of Traditional Chinese Medicine in Jinan, Shandong, China
- Charles River School of Shiasu in Cambridhe, Massachusetts
Director/Founder: Miles Chen, PhD
Mr. Chen works with practitioners to develop procedures and programs for applying
TCM to better treat chronic conditions and for evaluating
treatment effectiveness. He helps practitioners to work with patients
and physicians to build better integration between TCM and the Western medicine.
He also develops and coordinates research projects and educational programs.
He was apprenticed with an herbalist Master Li Zhongqi in his early teenager years.
He picked wild herbs in Wuyi mountains area, processed herbs and prescribed herbal formula.
He learned from Master Li how to live well in eating well and relaxation.
He later obtained his BS in Marine Biology from Xiamen University, China,
MS in Computation & Neural systems from Caltech in Pasadena, CA, and
PhD in Neurobiology from University of Southern California in Los Angeles, CA.
Previously he worked at MIT's
Howard Hughes Medical Institute as a research neuroscientist and published
a number of biomedical papers in SCIENCE and CELL. His interest in TCM
originated in his childhood, when his parents were pharmacists in China.
Dr. Chen hopes to bring wellness culture into the main stream American life, in contrast
to a increasingly pervasive trend in quick fixes and consumer mindset. He coins a term,
WELLISM to represent the search for fundamental understanding and practice of
sustainable well-living. For example, how can we maximize our innate healing capacity to
fight chronic conditions? How can we maintain a natural balance using
our wellness instincts developed over the course of evolution? His cultural view of wellness was strongly
influenced by Daoism (or Taoism) and by peasants in a mountainous village in southeastern
China. After high school he became a farmer from 1975 to 1978 in the remote village, where
daily farming life remained unchanged for over two thousand years. Villagers practiced
wellness routines and used natural remedies to prevent diseases.
Chi Wellness Clinic - Born on the Morning of September 11, 2001
-- in the words of its founder, Miles Chen
Interviewed by Mission Hill Gazette reporter
I conceived the idea of Chi Wellness Longwood Clinic in March 2000. I had been
working on a plan to develop standardized Chinese herbal remedies for chronic
conditions. I was extremely frustrated by the difficulty in demonstrating the
therapeutic value of Chinese herbs.
I thought that a clinic that offers a full range of traditional Chinese therapies
would increase consumers' and doctors' awareness of their tremendous health value.
That, in turn, would make the development of Chinese herbal treatments easier. I decided to start up
a Chinese medicine clinic in the Longwood Medical Area and to finance it myself.
There was no shortage of people who thought the idea was doomed to fail.
After initial online research and conversations with some practitioners,
I began the process of building a clinic. To my surprise and delight,
there was no TCM clinic within the proximity of the Longwood Medical Area.
After a lengthy search in vain for vacant space in the Longwood Medical Area,
I walked by a non-operational laundromat, piled with old machines and trash, at
1520 Tremont Street in Mission Hill in the fall of 2000. The space was
only a few blocks from Brigham and Women's Hospital.
I called Chi Wellness Longwood Clinic.
But, the tenant of the space had retired and moved out of town. I could not even
see the space clearly from the outside. Fortunately, I got hold of the former
real estate agent of the tenant. In January 25, 2001, I was able to put down a deposit
to sublease the space. It took another seven months of negotiation, cleanup and
renovations before the space could be used.
I moved into the space in August 2001. I gathered furniture, purchased and built
new tables, and began to assemble a team of practitioners. In the first month,
the clinic was so quiet that I was envious of the Maytag serviceman! What really
made me proud of myself was that many people from Mission Hill came to the clinic
and told me how much they appreciated my presence in the neighborhood. One of our
ardent supporters was Maggie Cohn, the director of the Mission Hill Main Streets
program. She became our first acupuncture customer. She scheduled a treatment
for a week later on September 11, 2001.
First patient talks with Boston Mayor Menino about her 9/11/01 visit
Around 8:50 a.m. on September 11, 2001, as I was driving along Huntington Avenue,
I heard on WBUR radio that the World Trade Center had a fire. I got into the clinic
at 9 a.m. Shortly, Maggie Cohn and the practitioner walked in. They said that
the World Trade Center seemed to be hit by an airplane. We thought that this must be a
bad accident. The first treatment started. I played ancient Chinese Guzheng
music, which was soothing, but carried a hint of quiet sadness.
After treatment, Maggie went to her office around the corner. A while later, she
walked back into the clinic and said, "Miles, the World Trade Center was destroyed
by terrorists." Then, I got the call that the Pentagon was bombed by an airplane,
and the D.C. and New York City areas were like war zones. My heart sank all the way to
the floor. I immediately called my wife at home. She told me that the TV said the
whole country might be under attack! I asked my wife to take my two boys from
school and stay at home. I expected our home to be a safe place.
I decided to wait at the clinic because we had a 3 o'clock appointment for a
customer who worked at Brigham & Women's Hospital. With emergency vehicles rushing
on Tremont Street, I thought it would be unwise to add more traffic to the Longwood Medical Area.
At 3:30, my customer did not come. I called her at the hospital.
"You probably are too busy to remember your appointment at Chi Wellness,"
I said to her, "but I am just calling to let you know that we will wait for you if you would like
to come later." I thought that people under such huge stress might need a good
treatment, so they would have more energy to go back to work. She told me that
all essential personnel at area hospitals were ordered to standby for any disaster
contingencies. All non-essential procedures were suspended. She would have to
take a rain check.
Back to Top
As the country began to recover, Chi Wellness showed some signs of life. On November 2, 2002,
with help from Maggie Cohen, I had the distinct honor to welcome Mayor Thomas M.
Menino (center), along with Ms. Charlotte Golar Richie (right), Director of the Department
of Neighborhood Development, and City Councillors, Mike Ross and Felix Arroyo, to Chi
Wellness. As I held up a giant mockup pair of scissors, Mayor Menino cut the ribbon. We
welcomed over 100 people into our clinic and treated our guests with authentic
Chinese food, free consultations and treatments.
For the next month and a half, the slow business was far from my mind.
As a naturalized U.S. citizen, the September 11 terror attack allowed me
to see the true color and the steel resolve of American people! Their sacrifice
and unselfishness, particularly that of firefighters, policemen, and emergency workers,
in response to adversity, made me cry. Those scenes, sounds and faces are forever
etched in my mind!
Boston Mayor Menino & Councilor Ross at the Grand Opening
Mayor Menino opened our festivity with a warm speech: "Congratulations!
Your service is valuable to the community. The city of Boston welcomes people like
you to bring care and distinct culture to the city." He went on about
his friend's benefits from traditional Chinese medicine. Our first customer, Maggie
Cohn, shared with Mayor Menino and guests her experience at Chi Wellness on the
morning of September 11, 2001.
VP, Brigham & Women's Hosp
It was especially heartening that the Vice President of Brigham and Women's Hospital, Ms.
Margaret Hansen (Right photo, center), and Dr. Judy Ann Bigby (Right photo,
left), a physician at Brigham and associate professor at Harvard Medical School,
came to offer their encouraging words.
Today Chi Wellness is growing steadily and serves customers from a wide area.
I am proud to say that we have helped many who have suffered from chronic conditions.
Among all things considered, nothing beats the moment when our customers say that
they are free from their problems, attributing their transformation from
"Quick-fixes" to a wellness culture, to our efforts.
Wellness Culture as Foundation for Sustainability - Miles Chen's Perspective
Through my study of ancient civilizations, I have been intrigued by two questions:
- Why do some societies vanish at the height of their economic and military power,
while other societies thrive sustainably?
- Have human beings, as a result of millions of years of natural
selection and evolution, acquired wellness instincts in their genetic and
behavioral repertoire to assure their survival?
I postulate then that the wellness culture is critical for the sustainability of
a society as well as the quality of an individual life. For many years, I have
used the wellness culture to define a wellness-centric
view of personal and social activities. Recently, through my interactions with
patients at Chi Wellness Clinic, I felt a sense of urgency to talk about cultural
issues and underlying commercial driving forces that affect people's health and
well-being. Those pervasive social trends include commercialism, instant
gratification, the quick fix, the consumer mind-set, the over-bearing mass
media, and the constantly-on popular (pop) culture.
Perhaps, out of my naivete of so-called American culture, I conclude that
it is imperative for the sustainability for American society to establish
a culture of wellness in its main stream life. In January of 2005, after a
couple of months of brain storming, I coined the term, WELLISM to represent
the wellness culture as a foundation for human experiences in a society.
To celebrate the birth of the term, I wrote my Wellist Manifesto - Declaration
of Establishment of the Wellness Culture.
The Wellness Culture is beyond medical interventions, alternative remedies, diets or
exercises. The Wellness Culture is a culture where wellness and well-being are the center
of life as well as the foundation of all human activities and experiences. In the Wellness
Culture, every individual is empowered by his or her own innate healing
capacities, and takes utmost personal responsibility for achieving sustainable
well-being. Although we can never avoid pathogens and diseases, we believe that
the wellness culture will allow patients to better use modern medicine and
facilitate their healing.
My cultural view of wellness was influenced by Chinese Daoism, and even more strongly
by peasants in the Wuyi Mountain area of Fujian Province, in southeastern China.
When I was 16 years old and graduated from high school, I became a farmer in
a mountainous village. After a few months living with other city dwellers in a
special house, I became fed up with the constant complaints of my roommates. I decided to move out
and lived with a large peasant family. I ate meals, worked with
the family and slept in their guest room. I was astonished to realize that daily life
in this remote village had remained unchanged for over two thousand years.
The villagers, without a day of any formal education, practiced wellness
routines that were passed on from generation to generation.
I was especially enlightened by their knowledge and wisdom -- such as when to
sleep and get up, what and how to eat, how to protect their water source, how much water
to drink, how to refrain from excessive sexual activity (a lecture from grandmother
on the eve of wedding day), when to rest and refrain from excessive farm work
and how to use natural remedies to prevent diseases. The villagers' sense of well-being,
natural harmony and holistic health had been transmitted from generation to generation
in the remote village as a part of the Wellness Culture originated in ancient China.
It helps China to become a sustainable civilization through its history.
Wellness Retreat: Self Care and Well Being Culture
At Chi Wellness Clinic, the objective of our health remedies is to stimulate and
enhance an individual's innate healing capacity, and to enable our customers to
maintain sustainable well-being on their own. The ultimate goal of Chi Wellness
Clinic is to establish the Wellness Culture in the United States, so every American
can reach their natural well-being potential.
We offer Wellness Retreat, which is an interactive process
that helps participants to listen to and hear what their mind and body tell them, and it also helps bring the
joy of natural health to their daily lives. We work on such issues as how to respect their innate wellness
instincts, how to eat wholesome and balanced food, how to rest and get up according
to circadian rhythms, and how to maintain a natural rhythm of activity and relaxation.
As a result, our students are able to achieve holistic health while maintaining high
productivity. They are eager to share their experiences with their love ones, friends and
colleagues, and teach others the Wellness Culture.
Copyright 2005 Chi Wellness Corp. All rights Reserved.
Chi Wellness is a Registered Trademark (TM).
Provider of Acupuncture, Herb, Massage & Tai-Chi in Massachusetts